Recent case studies, nSights, and podcasts showcase the power of Human Understanding
Check out the Q4 snapshots highlighting how we put Human Understanding® into practice. →
The latest news and industry
perspective from NRC Health.
Igniting Human Understanding: Jon Tanner
You may not immediately see the connection between running ultramarathons in the mountains and leading a product innovation team, but to Jon Tanner, Product Leader, the parallels are obvious. Both involve setting ambitious goals, overcoming obstacles, and finding fulfillment in testing limits. →
Effective and practical approaches for cultivating genuine human connections
Gundersen Health System and M Health Fairview leaders describe how they used the HUme to increase Net Promoter Scores and enact real-world, realistic changes across their health systems during a recent NRC Health webcast. →
Empathy, advocacy, and human-centered care: Patients and experts discuss transforming healthcare experiences
These days, patients are more likely to have a personalized experience with their baristas than with their physicians. Take Cheryl Marker, a mother of three battling multiple chronic and complex illnesses. She had cycled through two neurologists who left her in tears, not feeling seen or heard. She felt dismissed and hopeless after her providers displayed a lack of medical curiosity to dive any deeper into her case. →
Celebrating connections this holiday season
As we immerse ourselves in the holiday spirit, let’s cherish the magic of genuine connections. →
Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.
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