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Attracting and Retaining Talent using Team Recognition

In this episode Amy Feeder, Customer Experience Program Manager at M Health Fairview and Jon Tanner, Program Director of Human Understanding at NRC Health join us to discuss the importance of team recognition and how it strengthens patient care. → June 30, 2023

Innovating to drive Human Understanding

Healthcare Tech Outlook recently highlighted NRC Health's innovations in patient experience improvement. → June 29, 2023

HUB23 Preview: Aaron Davis, MSHA, FACHE, CPXP

The ER is still the front door…and pain there hurts everywhere. Learn how UMC Health System implemented strategies to address friction from the ER to the inpatient bed. → June 27, 2023

The power of a personal patient experience in advancing quality of care at Children’s Mercy

For Mandy Riemer, Manager of Patient Experience at Children’s Mercy, how patient experience is delivered is personal. → June 20, 2023

Co-Navigating Care: How to bolster the parent-child bond in post-COVID pediatrics

Ryan Donohue, Strategic Advisor at NRC Health, explains that while most parents believed parenting was difficult before the pandemic, post-COVID parenting remains rife with challenges. → June 15, 2023

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

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