CAHPS - NRC Health

Learn innovative ideas that made one organization's primary care service line more accessible and improved experiences for patients and primary care providers. →

During this webcast, a patient experience leader shares how accountability was transformed from a buzzword tro a tangible part of the organization's culture. →

Hear a physician's perspective on connecting the dots between patient experience and patient safety. →

This NRC Health webcast shares how one organization successfully balanced a commitment to high tech and high touch by implementing virtual nursing. →

Watch this webcast as Susan Edgman-Levitan, PA, Executive Director, John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital, and Greg Makoul, PhD, MS, Chief Transformation Officer at NRC Health, help you take a broader view of HCAHPS through the lens of elevating experience in everyday practice. →