Employee Experience (EX) in healthcare

February 27, 2024

Transforming patient experience through shorter wait times and empathy – insights from Dr. Sarah Gard Lazarus

Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast. →

February 22, 2024

Improving parental involvement for better NPS at Children’s Minnesota

Leaders at Children’s Minnesota built strategies to achieve remarkable results to provide the best possible care and empower care teams. →

February 22, 2024

NPS growth and employee engagement: The power of thoughtful communication

See what metrics Children's of Minnesota focused on, to increase NPS by 4% during a time of critical staffing, and how they increased volumes from 6% to 24%, and continue to sustain that growth today. →

February 22, 2024

Improving parental involvement for better NPS at Children’s Minnesota

Leaders at Children’s Minnesota built strategies to achieve remarkable results to provide the best possible care and empower care teams. →

February 13, 2024

Experience Perspective 2024: Key insights and trends for the year ahead

Access the insights and trends informing the future of healthcare. Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Transforming patient experience through shorter wait times and empathy – insights from Dr. Sarah Gard Lazarus

Improving parental involvement for better NPS at Children’s Minnesota

NPS growth and employee engagement: The power of thoughtful communication

Improving parental involvement for better NPS at Children’s Minnesota

Experience Perspective 2024: Key insights and trends for the year ahead

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HUB25 | Human Understanding Beyond

October 15-17, 2025

Employee Experience (EX) - NRC Health

Transforming patient experience through shorter wait times and empathy – insights from Dr. Sarah Gard Lazarus

Improving parental involvement for better NPS at Children’s Minnesota

NPS growth and employee engagement: The power of thoughtful communication

Improving parental involvement for better NPS at Children’s Minnesota

Experience Perspective 2024: Key insights and trends for the year ahead

Categories

Newsletter Sign-Up