Jennifer Baron Of NRC Health: 5 Ways Empathy Will Affect Your Leadership
An Interview With Cynthia Corsetti and Jennifer Baron, Chief Experience Officer at NRC Health. →
Nurse leader rounding elevates the employee experience too
Today, nurse leaders and executives must develop new strategies that center on patients, improve their experiences, and enable better care delivery. One of these successful strategies is nurse leader rounding. While not new, proper patient rounding is crucial to improving the patient experience and closing the gap between experience and quality. →
Igniting Human Understanding: Ryan Donohue
Managing the job board for the career services department in college might seem tedious to many. For Ryan Donohue, however, it was a surprising twist that got him into healthcare, a career he has enjoyed at NRC Health for nearly 20 years. →
The Governance Institute was hosted in Times Square by Nasdaq
The Governance Institute celebrates the organization's recent brand refresh and deep commitment to helping its members build stronger leadership and healthier communities. →
Hospitality meets healthcare: Elevating patient experiences
This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health. →