Accountability is more than a buzzword
During this webcast, a patient experience leader shares how accountability was transformed from a buzzword tro a tangible part of the organization's culture. →
2024 Experience Perspective: Insights for Healthcare Leaders – with NRC Health
Gain valuable knowledge to shape informed decisions for the future of healthcare. This episode is sponsored by NRC Health. →
Transforming patient experience through shorter wait times and empathy – insights from Dr. Sarah Gard Lazarus
Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast. →
Wait times, empathy, and enhancing patient experience
In this episode of NRC Health’s Patient No Longer podcast we explore the the importance of adopting an appreciative approach to healthcare. →
Highlights from the 2024 Experience Perspective
The 2024 Experience Perspective blends research insights with a perspective aimed at enriching strategies encompassing brand identity, consumer engagement, patient care, and employee experience. →