Leading health systems see significant increases in NPS after adopting NRC Health’s Human Understanding Metric
Report details new data, trends, and strategies for healthcare organizations. →
The Value Behind Human Understanding in Healthcare
In this podcast, Shannon from Gundersen Health System and Casey from M Health Fairview discuss the importance of Human Understanding in healthcare and share strategies for implementing it within their organizations. →
AI in Healthcare: Promise and Pitfalls
The use of AI in healthcare is in its infancy – ChatGPT was launched a year ago – and while there is certainly reason for optimism around the new technology, we must be transparent about its uses and circumspect about its capabilities. →
Reimagining healthcare: A patient-provider conversation on trust, empathy, and human-centered care
Watch this engaging and thought-provoking webcast as we delve into the world of healthcare from a patient and provider's point of view. In this interactive session, we explored the pressing questions and concerns that patients have about their experiences with the physicians and healthcare systems. Our guests discussed the crucial elements of building a strong patient-physician relationship, address the changes needed in the healthcare system, and envision a brighter future for healthcare through the eyes of both the patient and provider. →
Children’s Colorado: Empowering pediatric families with intentional care
When a healthcare team respects a patient’s uniqueness, the patient, in turn, receives the safest care with the best outcomes. During October’s Becker’s Healthcare podcast, two prominent pediatric leaders discussed the critical nature of intentional practices and the importance of family-centered care. →