July 9, 2020 | Patient Experience Real-time Real-time feedback: Always useful, and essential in a crisis Many of NRC Health’s partners will attest to the transformative effect of Real-time on their operations. →
July 8, 2020 | Patient Experience Real-time Committed to culture change: Transforming a working environment Read how the SSMC team achieved remarkable results in 21 months. →
July 7, 2020 | Patient Experience Governance Scientific Considerations of Employee Engagement during COVID-19 When it finally seemed like we were effectively grasping, measuring, and improving employee engagement, an unprecedented state of affairs from COVID-19 challenged the engagement of our nation’s healthcare workers. →
July 1, 2020 | Patient Experience Market Insights Thought Leadership How Hospitals Can Reverse The Patient Deferment Trend We've found that Americans are putting off health care for a number of reasons. →
June 30, 2020 | Patient Experience Transparency Market Insights Elective procedures coming back? Here’s how health systems can recapture volumes In many communities across the country, COVID-19 cases are on the wane. →