Human Understanding inspires PX Champs, best practices, and a culture of compliments
Check out the Q3 snapshots highlighting how we put Human Understanding® into practice. →
Creating Unique Human Understanding with Virtua Health and NRC Health
Join us in this episode of the Becker’s Healthcare Podcast series as we delve into Virtua Health's unique and human understanding-focused approach to patient experience. →
Patient Experience warrior Brandon Jones on advice to inspire healthcare teams
Ever heard of a Patient Experience Warrior? Meet Brandon Jones, MSN, RN, CPXP, CEN, NEA-BC. When not serving as System Patient Experience Manager at Carillion Clinic or hosting his podcast Real Nurses Real Talk, he’s using his unique takes to improve healthcare for patients and care teams. →
The value of Magnet Recognition for employee wellbeing and PX
Driving quality improvement across a health system to create a deeply connected nursing and patient experience takes a sustained, dedicated effort. During September’s Becker’s Hospital Review podcast, three distinguished healthcare leaders discussed how ANCC’s Magnet Recognition Program allows them to boost loyalty. →
Boost engagement and productivity: The advantages of imagining new PX programs
Ever experience the Monday Blues and the sense of dread, apathy, and lack of motivation they bring? At Hunt Regional Healthcare in Greenville, Texas, they celebrate “Positive Vibe Mondays” by sharing encouraging patient-experience feedback through the organization’s email newsletter. →