Patient Experience (PX) resources

July 12, 2023

Bryan Health chooses NRC Health as patient experience partner

Through this alliance, NRC Health, recipient of the 2023 Best in KLAS Award for Patient Experience Improvement, will work with teams throughout the entire Bryan Health system.  →

July 12, 2023

An Experience Perspective on Mental/Behavioral Health

The Human Understanding Institute at NRC Health has been making the case that focusing on the behaviors and outcomes that scores are meant to represent – rather than the scores themselves – is the key to sustainable improvement. →

July 11, 2023

HUB23 Preview: Hannah Fry

At HUB23, you’ll find expanded, dynamic programming focused on bringing impact to your organization. →

July 6, 2023

Technology and consumerism: why healthcare leaders should care

The topic of the latest episode of NRC Health’s Patient No Longer podcast explores how extreme ownership in the healthcare industry starts with a mindset that it can’t be “us vs. them”—it must be everyone collectively coming together to make the healthcare experience better for consumers. →

June 30, 2023

Attracting and Retaining Talent using Team Recognition

In this episode Amy Feeder, Customer Experience Program Manager at M Health Fairview and Jon Tanner, Program Director of Human Understanding at NRC Health join us to discuss the importance of team recognition and how it strengthens patient care. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Bryan Health chooses NRC Health as patient experience partner

An Experience Perspective on Mental/Behavioral Health

HUB23 Preview: Hannah Fry

Technology and consumerism: why healthcare leaders should care

Attracting and Retaining Talent using Team Recognition

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HUB25 | Human Understanding Beyond

October 15-17, 2025

Patient Experience (PX) - NRC Health

Bryan Health chooses NRC Health as patient experience partner

An Experience Perspective on Mental/Behavioral Health

HUB23 Preview: Hannah Fry

Technology and consumerism: why healthcare leaders should care

Attracting and Retaining Talent using Team Recognition

Categories

Newsletter Sign-Up