Mental health screenings are key to keeping kids healthy
NRC Health’s emphasis on Human Understanding is an important framework for understanding mental-health needs. →
NRC Health uncovers Human Understanding as the #1 driver of NPS
The Human Understanding Metric (Hume)—"Did everyone treat you as a unique person?”—proved to be a powerful factor in both the market and the clinical setting. →
How health systems can understand the full impact of wait times
Wait times are among the most important factors contributing to consumer loyalty. →
2023 NRC Health Pediatric Collaborative promotes Human Understanding
The most highly regarded pediatric healthcare-marketing and patient-experience professionals will gather for NRC Health’s 2023 Pediatric Collaborative at Phoenix Children’s on March 28–29, and registration is open for you to join. →
Improving Hourly Rounding Engagement
Struggling to sustain effective hourly rounding? Discover practical strategies to reignite engagement, create shared vision, and break down barriers to purposeful rounding. Learn how leadership support, team collaboration, and accountability can drive better patient outcomes and staff satisfaction. →