Patient Experience (PX) resources

January 31, 2022

Healthcare Consumers Captivated by Social Media Will Build Engagement

NRC Health data, which surveys 300,000 consumers nationally, demonstrates that trust in social media as a source of health information has increased. →

January 24, 2022

Diversity, equity, and inclusion: How NRC Health is here to support you

NRC Health is here to support you on the journey. If you would like to learn more, reach out to your Customer Success Team. →

January 19, 2022

New report unveils NRC Health’s 2022 health predictions on shifting consumer behavior

The NRC Health 2022 Healthcare Consumer Trends Report was compiled from over 2 million patient comments gained from feedback surveys and insights from more than 310,000 American households in 300 markets in our Market Insights database. →

January 17, 2022

12 Powerful Differentiators that Drive Healthcare-system Loyalty

Recent NRC Health Market Insights data shows that 12 major differentiators drive top-of-mind awareness to set hospitals apart from their competition. →

January 12, 2022

Peer-to-peer physician coaching shows amazing success and sustainment

Among physicians coached during the COVID-19 pandemic, 96% found the process positive and valuable, providing score improvement and sustainment of 81.1% with an average progress level of seven points. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Healthcare Consumers Captivated by Social Media Will Build Engagement

Diversity, equity, and inclusion: How NRC Health is here to support you

New report unveils NRC Health’s 2022 health predictions on shifting consumer behavior

12 Powerful Differentiators that Drive Healthcare-system Loyalty

Peer-to-peer physician coaching shows amazing success and sustainment

HUB25 | Human Understanding Beyond

October 15-17, 2025

Patient Experience (PX) - NRC Health

Healthcare Consumers Captivated by Social Media Will Build Engagement

Diversity, equity, and inclusion: How NRC Health is here to support you

New report unveils NRC Health’s 2022 health predictions on shifting consumer behavior

12 Powerful Differentiators that Drive Healthcare-system Loyalty

Peer-to-peer physician coaching shows amazing success and sustainment

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