Robert Spector, an international keynote speaker, thought-leader, and best-selling author, will speak about “The Nordstrom Way to Customer-Experience Excellence: Creating a Values-driven Service Culture” during NRC Health’s 28th Annual Symposium on August 21–23 in Seattle. →
Dave deBronkart, known as “e-Patient Dave,” will talk about the role Human Understanding plays in healthcare sustainment during NRC Health’s 28th Annual Symposium on August 21–23 in Seattle. →