The latest news from NRC Health: March 19, 2026
NRC Health’s weekly #HumanUnderstanding newsletter. →
The latest news from NRC Health: March 12, 2026
NRC Health’s weekly #HumanUnderstanding newsletter. →
The ROI of Compassion in Healthcare: Insights from Dr. Anthony Mazzarelli
On a recent episode of The Experience Shift, hosts Jennifer Baron and Brian Wynne sat down with Dr. Anthony Mazzarelli, Co‑President and CEO of Cooper University Health Care, to discuss the role of compassion as a measurable, trainable, high‑impact healthcare experience strategy. →
Patient No Longer: Tracking the Consumer Revolution in Healthcare
Unpacking the second edition of the book, Patient No Longer. →