CAHPS Insider: March 2023
March 2023 insights and updates for effective compliance. →
Full report: Turbulence, Trust, and Loyalty
Taking a broad view of experience, NRC Health has long measured trust and loyalty through unique research that reveals how sentiment shifts over time, at both the market and patient levels. →
Full report: Turbulence, Trust, and Loyalty in Pediatric Care
Using statistical modeling to analyze 600,000 experience surveys across more than 40 healthcare organizations, we were able to determine that provider listening matters most when it comes to building trust. →
Will Technology Save or Destroy Healthcare? A Conversation with Paul Coyne
Listen in as Paul Coyne tackles burnout, dissects the fallacies of work/life balance, and makes interesting parallels between AI and nuclear energy. →