June 28, 2023 Patient Experience (PX) Consumer Experience (CX) Market Experience (MX) Front Door Friction: Converting Stumbles into Steps As CXO of UMC, Aaron Davis has been studying and improving all aspects of access - particularly the front door of care. →
June 8, 2023 Patient Experience (PX) CAHPS Moving the HCAHPS Needle It's time to take a broader view of HCAHPS through the lens of the elevating experience in everyday practice. →
June 7, 2023 Uncategorized CAHPS Insider: June 2023 June 2023 insights and updates for effective compliance. →
June 7, 2023 Consumer Experience (CX) Technology + Consumerism: A Match Made in Heaven Listen in to hear how Kent Sona dials into the minds and hearts of patients, and the larger plight of consumers, which is remarkable given how embedded he is in the world of Healthcare IT. →
May 17, 2023 Uncategorized HUB23 Preview: Jorge Torres At HUB23, you’ll find expanded, dynamic programming focused on bringing impact to your organization. →