May 5, 2022 Uncategorized CAHPS Insider: May 2022 May 2022 insights and updates for effective compliance. →
May 1, 2022 Patient Experience (PX) Wellstar Paulding Hospital delights in its performance and nursing excellence capability Learn how Magnet recognition provides Wellstar Paulding Hospital’s community with the ultimate benchmark to measure the quality of patient care. →
April 29, 2022 Patient Experience (PX) The radical common sense of Human Understanding An NRC Health presentation summarizing threats to radical common sense in healthcare. →
April 28, 2022 Consumer Experience (CX) It’s a consumer world: Mapping what matters to consumers near and far Listen as Ken Hughes, world-renowned consumerism expert and 100% Irishmen, cuts to the chase on why healthcare is stifling its own creativity, leaning too much on measurement, and making change way harder than it has to be. →
April 7, 2022 Uncategorized CAHPS Insider: April 2022 April 2022 insights and updates for effective compliance. →