The future of patient feedback is here
A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how health-system leaders can achieve it. →
Implementing & Operationalizing a Discharge Call Program at Children’s National Hospital
This session discussed the process by which Children’s National Hospital transitioned their manual discharge calling program to NRC Health’s automated platform. →
Consumer-sentiment data on the coronavirus pandemic, May 2020
Though the COVID-19 pandemic is far from over, there are promising signs that the worst may be behind us. Fear over the virus is gradually easing its grip on American public affairs, and NRC Health’s surveys have detected new notes of optimism in consumer sentiment. →
Committed to culture change: Transforming a working environment
Read how with help from NRC Health’s Improvement Advisors, leadership developed an approach for comprehensive cultural reform. →
120,000 patients, 100% coverage: Success with post-discharge calls
Read how one healthcare organization streamlined its post-discharge contact operations, and produce some outstanding results in the process. →