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The latest news and industry
perspective from NRC Health.

NRC Health works with 76% of the nation’s top 100 hospitals. Is yours one of them?

The news just landed: Becker’s Hospital Review has announced its list of the top 100 hospitals of America. We at NRC Health are proud to announce that 76% of these top hospitals utilize an NRC Health product, and are excited that so many of you have joined us in the journey toward better understanding your patients as individuals and enhancing the care experience for everyone. April 25, 2019

Bridge the Gap: Consumer Trends, Online Reviews & Data Reporting In Senior Living & Healthcare with NRC Health

Hear from the Bridge the Gap crew as they interview Brian Wynne, GM, and Steph Kolbo, VP of Sales, as they explain the needs, preferences and behaviors of today’s consumers that have been discovered during the recent survey results and captured into the 2018 Healthcare consumer trends report by NRC Health. This video has a special look into the trends that were uncovered by the Senior Living market. April 23, 2019

Executive Q&A with Linda Givens, Patient Care Executive CNO at Adventist Health Howard Memorial Hospital

Strong customer loyalty not only helps organizations grow; it ensures their survival. As with any business, returning customers mean more dollars for an organization’s bottom line. For many reasons, a hospital with loyal patients is a more cost-effective business, and one with more of an opportunity to meet the expectations of their clientele. Loyal patients already know how to navigate a facility or a process. Their expectations of what kind of care or advice they will be getting were... April 22, 2019