Looking over the past year, it is no surprise that we have had a plethora of topics to discuss. The importance of patient loyalty, patient preferences and convenience factors, the speed of patient feedback and the growing revolution to embrace customer-obsession are all areas to which our leaders have turned their attention. In all these areas, we strive to deliver insightful, useful content to help healthcare leaders navigate the ever-changing healthcare landscape, and to continuously keep the focus on... →
The latest news and industry
perspective from NRC Health.
NRC Health, the leading provider of in-depth customer intelligence in healthcare, today released its new 2019 Healthcare Consumer Report. Based on insights from over a million healthcare consumers nationwide, coupled with insights from respected healthcare leaders across the country, →
Many organizations struggle to find practical means to keep readmissions low. However, Via Christi Health, Kansas’s largest provider of healthcare services, has discovered some tactics that work. Over the last five years, Charity Clark, MSOHRD, director of case management and transitional care, and Robyn Chadwick, LSCW, vice president, oversaw a remarkably successful readmission-reduction initiative. →
The Governance Institute, a service of NRC Health (Nasdaq: NRC), announced today a new partnership with Nasdaq Governance Solutions, a business of Nasdaq, Inc. (Nasdaq: NDAQ), to provide members of The Governance Institute with access to Nasdaq Boardvantage, an award-winning board portal and collaboration software solution. →