NRC Health's Real-time platform has enabled LCMC Health to get even those patients back into the organization who left with unhappy feelings or weren't completely satisfied. In enacting those alerts, either manually or automatically through the platform, our staff has the opportunity to reach out to those patients, maybe problem-solve an issue that they had, and really increase loyalty by showing consumers that LCMC Health is truly listening to their concerns and helping resolve them. →
The latest news and industry
perspective from NRC Health.
Children’s Wisconsin, a pediatric health system with two hospitals, wanted to better understand the patient and family experience, and wanted →
Recently, some of the industry’s brightest minds gathered for the 2019 Society for Healthcare Strategy and Market Development (SHSMD) Connections →