Market insights blog

January 31, 2022

Healthcare Consumers Captivated by Social Media Will Build Engagement

NRC Health data, which surveys 300,000 consumers nationally, demonstrates that trust in social media as a source of health information has increased. →

January 19, 2022

New report unveils NRC Health’s 2022 health predictions on shifting consumer behavior

The NRC Health 2022 Healthcare Consumer Trends Report was compiled from over 2 million patient comments gained from feedback surveys and insights from more than 310,000 American households in 300 markets in our Market Insights database. →

January 17, 2022

12 Powerful Differentiators that Drive Healthcare-system Loyalty

Recent NRC Health Market Insights data shows that 12 major differentiators drive top-of-mind awareness to set hospitals apart from their competition. →

January 12, 2022

Peer-to-peer physician coaching shows amazing success and sustainment

Among physicians coached during the COVID-19 pandemic, 96% found the process positive and valuable, providing score improvement and sustainment of 81.1% with an average progress level of seven points. →

January 10, 2022

From first to last impressions: How to bring voice to consumers and inspire loyalty

You only have seven seconds to make a positive first impression—so how does your health organization stick in the minds of consumers? →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Healthcare Consumers Captivated by Social Media Will Build Engagement

New report unveils NRC Health’s 2022 health predictions on shifting consumer behavior

12 Powerful Differentiators that Drive Healthcare-system Loyalty

Peer-to-peer physician coaching shows amazing success and sustainment

From first to last impressions: How to bring voice to consumers and inspire loyalty

HUB25 | Human Understanding Beyond

October 15-17, 2025

Market Experience (MX) - NRC Health

Healthcare Consumers Captivated by Social Media Will Build Engagement

New report unveils NRC Health’s 2022 health predictions on shifting consumer behavior

12 Powerful Differentiators that Drive Healthcare-system Loyalty

Peer-to-peer physician coaching shows amazing success and sustainment

From first to last impressions: How to bring voice to consumers and inspire loyalty

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