September 28, 2020 Patient Experience Marketing Health systems to bring their feedback operations into parity A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how health-system leaders can achieve it. →
September 15, 2020 Patient Experience To Spark Innovation, Tech Matters, But Your People Matter Most Technology can go a long way toward helping skilled nursing facilities overcome that staffing dearth, while at the same time meeting the ever-increasing needs of an aging population. →
September 8, 2020 Patient Experience Imperfect solutions: How health tech has harmed patient experience Technology can be so easy to implement that the hard part is strategically picking the right ones and integrating every step of the way. →
September 3, 2020 Patient Experience Marketing Missed the Symposium this year? Here are some of the highlights. Here are some highlights from three presentations delivered at last week’s Symposium. →