Patient Experience (PX)

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November 18, 2022

2023 NRC Health Pediatric Collaborative promotes Human Understanding

The most highly regarded pediatric healthcare-marketing and patient-experience professionals will gather for NRC Health’s 2023 Pediatric Collaborative at Phoenix Children’s on March 28–29, and registration is open for you to join. →

November 15, 2022

Improving Hourly Rounding Engagement

Struggling to sustain effective hourly rounding? Discover practical strategies to reignite engagement, create shared vision, and break down barriers to purposeful rounding. Learn how leadership support, team collaboration, and accountability can drive better patient outcomes and staff satisfaction. →

November 15, 2022

How healthcare systems can expand sustainability to nurture communities

UC Davis is working toward electrifying the entire campus to bring them to net-zero carbon and have committed to pledges around that goal as well. →

November 10, 2022

Using patient feedback data to improve perceptions of nursing staff

Nurses at Driscoll Children’s Hospital spend 24 hours a day with patients and families and have the most interactions and opportunities to influence the patient experience. →

November 3, 2022

How health systems can build patient confidence and trust through collaboration

Wellstar West Georgia Medical Center (WWGMC) leveraged an NRC Health correlation tool using quantitative data to discover confidence and trust in nurses and physicians are the two metrics most aligned with a positive patient recommendation. →