Patient Experience (PX) - NRC Health

Each year, NRC Health honors one hospital with the Excellence in Care Transitions award at the Annual Symposium. This award goes to a hospital that, among the 101 organizations that use NRC Health’s Care Transitions solution, has the lowest rate of readmissions, as reported by the Centers for Medicare and Medicaid Services. →

Published January 7, 2019 on healthcaredive.com. Patients want more from providers than just good care. They also desire ease, convenience and choice, according to NRC Health’s 2019 Healthcare Consumer Trends Report. Patients surveyed spoke highly of their providers, but were negative about support staff, wait times, billing and insurance. Many healthcare systems […] →