Human Understanding inspires PX Champs, best practices, and a culture of compliments
Check out the Q3 snapshots highlighting how we put Human Understanding® into practice. →
Patient Experience warrior Brandon Jones on advice to inspire healthcare teams
Ever heard of a Patient Experience Warrior? Meet Brandon Jones, MSN, RN, CPXP, CEN, NEA-BC. When not serving as System Patient Experience Manager at Carillion Clinic or hosting his podcast Real Nurses Real Talk, he’s using his unique takes to improve healthcare for patients and care teams. →
Lurie Children’s expands partnership with NRC Health to gain valuable consumer insights
NRC Health is pleased to announce that Lurie Children’s Hospital of Chicago has expanded their long-time partnership to include NRC Health’s Market Insights, the nation’s most comprehensive and longest-running syndicated study of consumer perceptions in healthcare. →
HUB23 Speakers: Use empathy to partner better with teams and patients
HUB23 speakers helped conference attendees engage and transform healthcare together—and now you can watch Fundamental First speakers on demand. Don’t miss these incredible talks on how art and science can improve your healthcare system’s practices. →
The value of Magnet Recognition for employee wellbeing and PX
Driving quality improvement across a health system to create a deeply connected nursing and patient experience takes a sustained, dedicated effort. During September’s Becker’s Hospital Review podcast, three distinguished healthcare leaders discussed how ANCC’s Magnet Recognition Program allows them to boost loyalty. →