In healthcare, good marketing connects with people to ensure they understand what services might be right for them and how organizations understand what matters most to their customers. For Virtua Health, storytelling is their language to support those connections, simplifying values and understanding people in memorable and lasting ways. →
Ever heard of a Patient Experience Warrior? Meet Brandon Jones, MSN, RN, CPXP, CEN, NEA-BC. When not serving as System Patient Experience Manager at Carillion Clinic or hosting his podcast Real Nurses Real Talk, he’s using his unique takes to improve healthcare for patients and care teams. →
NRC Health is pleased to announce that Lurie Children’s Hospital of Chicago has expanded their long-time partnership to include NRC Health’s Market Insights, the nation’s most comprehensive and longest-running syndicated study of consumer perceptions in healthcare. →