The latest news from NRC Health: February 29, 2024
NRC Health’s weekly #HumanUnderstanding newsletter. →
Enhance patient experience and wait times with empathy – insights from Dr. Sarah Gard Lazarus
Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast. →
The latest news from NRC Health: February 22, 2024
NRC Health’s weekly #HumanUnderstanding newsletter. →
Improving parental involvement for better NPS at Children’s Minnesota
Leaders at Children’s Minnesota built strategies to achieve remarkable results to provide the best possible care and empower care teams. →
NPS growth and employee engagement: The power of thoughtful communication
See what metrics Children's of Minnesota focused on, to increase NPS by 4% during a time of critical staffing, and how they increased volumes from 6% to 24%, and continue to sustain that growth today. →