CAHPS Insider: February 2021
February 2021 insights and updates for effective compliance. →
Leveraging patient family input and front-line staff to improve patient family experiences at Children’s Minnesota clinics
Patient experience is critical to improving health care quality, outcomes, equity, and to building brand loyalty in an increasingly competitive healthcare landscape. →
A transformed ED experience
Wellstar leaders intend to keep using NRC Health’s patient feedback data to continuously improve their patient experience. →
Interactive Session: It’s More Than Just a Metric
The connections we make with our patients don’t just impact a score. →