e-Patient Dave and healthcare’s relationship revolution
Join us as Dave deBronkart shares the foundational principles for creating well-informed partnerships between patients and providers. →
Advancing HUB23 | Strategies for the real world
Watch this webcast as we highlight some of the best strategies and insights to come out of HUB23. NRC Health hosts Gregory Makoul, Chief Transformation Officer, and Ryan Donohue, Strategic Advisor, will discuss some of our amazing presentations and share ways to humanize care, empower caregivers, and restore the human connection between patient and provider. →
Restoring loyalty: What’s driving our patients away?
Watch as we showcase the driving factors that interrupt loyalty and keep our patients from connecting to us before, during, and after care. And discover the surprising ideas and tactics that can reverse the loyalty dip and restore the relationship between caregiver and care receiver. →
Moving the HCAHPS Needle
Watch this webcast as Susan Edgman-Levitan, PA, Executive Director, John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital, and Greg Makoul, PhD, MS, Chief Transformation Officer at NRC Health, help you take a broader view of HCAHPS through the lens of elevating experience in everyday practice. →
First look: 2023 Experience Perspective
Building on data from millions of patients, consumers, and healthcare workers, and input from hundreds of healthcare executives, NRC Health hosts Gregory Makoul, Chief Transformation Officer, and Ryan Donohue, Strategic Advisor, discussed strategic insights and trends from our research →