July 14, 2020 | On-demand Webinars Great Expectations: Examining What Consumers Want (and Why) to Better the Patient Experience The vast majority of data collected from patients on their healthcare experience occurs after the fa... →
May 27, 2020 | On-demand Webinars Understanding the NRC Health Real-time program within the context of Magnet designation Review how the ANCC Magnet designation aligns with NRC Health’s Real-time feedback program.... →
May 20, 2020 | On-demand Webinars Why these numbers hurt my feelings As a pediatric emergency medicine physician, Dr Emily Scott believed she was delivering great care t... →
February 20, 2020 | On-demand WebinarsPatient Experience Healthcare 2020: Trends and predictions Consumer expectations are growing and research proves they are demanding more from their healthcare... →
January 28, 2020 | On-demand Webinars Four overlooked strategies to create a better customer experience From a position in healthcare leadership it can be difficult to grasp a patient’s perspective.... →