November 11, 2020 Uncategorized Interactive Session: It’s More Than Just a Metric The connections we make with our patients don’t just impact a score. →
October 22, 2020 Uncategorized Building Brands with an Emotional Connection in Healthcare This Webinar will explore the status quo and potential approaches to achieve a better future state for healthcare providers’ brands. →
September 9, 2020 Uncategorized Implementing & Operationalizing a Discharge Call Program at Children’s National Hospital This session discussed the process by which Children’s National Hospital transitioned their manual discharge calling program to NRC Health’s automated platform. →
July 22, 2020 Uncategorized Strategies for leading through change with Consumer Insights Discover the creative strategies deployed by Aaron Davis, Chief Experience Officer of UMC Health System, to navigate the COVID-19 crisis. →
July 14, 2020 Uncategorized Great Expectations: Examining What Consumers Want (and Why) to Better the Patient Experience →