January 19, 2021 | On-demand Webinars Leveraging patient family input and front-line staff to improve patient family experiences at Children’s Minnesota clinics Patient experience is critical to improving health care quality, outcomes, equity, and to building b... →
November 11, 2020 | On-demand Webinars Interactive Session: It’s More Than Just a Metric The connections we make with our patients don’t just impact a score.... →
October 22, 2020 | On-demand Webinars Building Brands with an Emotional Connection in Healthcare This Webinar will explore the status quo and potential approaches to achieve a better future state f... →
September 9, 2020 | On-demand Webinars Implementing & Operationalizing a Discharge Call Program at Children’s National Hospital This session discussed the process by which Children’s National Hospital transitioned their manual... →
July 22, 2020 | On-demand Webinars Strategies for leading through change with Consumer Insights Discover the creative strategies deployed by Aaron Davis, Chief Experience Officer of UMC Health Sys... →