June 9, 2022 Consumer Experience (CX) The pandemic parents: A portrait of shifting priorities in raising kids Watch this recording to see how we filled in a portrait of parenting before, during, and possibly after the pandemic. →
May 8, 2022 Patient Experience (PX) Consumer Experience (CX) Market Experience (MX) From first to last impressions, what do we want to stick An NRC Health presentation summarizing threats to radical common sense in healthcare. →
May 6, 2022 Uncategorized Let every voice be heard An NRC Health presentation summarizing threats to radical common sense in healthcare. →
April 29, 2022 Patient Experience (PX) The radical common sense of Human Understanding An NRC Health presentation summarizing threats to radical common sense in healthcare. →
July 20, 2021 Consumer Experience (CX) Don’t you forget about me: Understanding the role of Gen X in healthcare This presentation will talk demographics, what makes Gen X tick, strategies for engagement and how Gen Xers relate to their generational neighbors (and rivals) the boomers and millennials. →