Connect with healthcare experience leaders and innovators at HUB24
Check out the breakout sessions and poster presentation details for NRC Health's 30th annual conference, Human Understanding Beyond | HUB24. Get the details and register today! →
The latest news and industry
perspective from NRC Health.
Nurse leader rounding elevates the employee experience too
Today, nurse leaders and executives must develop new strategies that center on patients, improve their experiences, and enable better care delivery. One of these successful strategies is nurse leader rounding. While not new, proper patient rounding is crucial to improving the patient experience and closing the gap between experience and quality. →
Personalizing the pediatric perioperative patient experience
When 70% of your patients are younger than ten years old, and 75% of them experience preoperative anxiety, you need to get creative about personalizing patient experiences to ease fears—especially for children with special needs. So that’s just what Dayton Children’s Hospital leaders accomplished in their perioperative environments, by developing sensory-friendly environments to aid in individualizing their patient experience for children. →
Q&A: How to balance brand building and performance marketing in healthcare
Matt Hollenkamp, Vice President of Marketing and Public Relations for St. Elizabeth Healthcare shares his insights on strategy and metrics and how NRC Health’s Market Insights tool can measure four key marketing elements identified in a recent Harvard Business Review article about brand building and performance marketing. →
Igniting Human Understanding: Ryan Donohue
Managing the job board for the career services department in college might seem tedious to many. For Ryan Donohue, however, it was a surprising twist that got him into healthcare, a career he has enjoyed at NRC Health for nearly 20 years. →
Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.
Visit NRC Health’s Multimedia Hub with Becker’s Hospital Review →