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The latest news and industry
perspective from NRC Health.

Streamlining clinic operations during the COVID-19 pandemic to promote patient emotional comfort

Jen Volland, VP Program Development, NRC Health

With the recent increases in patient volumes, clinics are now rapidly assessing their current workflows with an eye to freeing up additional capacity. For the provider, this entails streamlining clinic activities while at the same time working to ensure a quality interaction with the patient. Many patients during this time are seeking not only to focus on their medical condition and physiological ailments, but are also looking for spiritual reassurance and emotional support. April 28, 2020

Emotional Support for Providers

Jen Volland, VP Program Development, NRC Health

NRC Health has long been at the forefront on topics of workforce engagement, provider engagement, and burnout. Information on pre-pandemic burnout rates, descriptions of burnout symptoms, and proven techniques for mitigating burnout among physicians can be found in our article “Physician Engagement and the Prevention of Burnout.” April 21, 2020