Published January 25, 2019 on healthcaredive.com. Dive Brief: Americans made an estimated 883.7 million visits to physician offices in 2016, →
The latest news and industry
perspective from NRC Health.
Consumer intelligence is key to sparking meaningful relationships between provider and consumer—and there’s much more intelligence on offer in NRC Health’s 2019 Healthcare Consumer Report. →
In Tennessee's state Medicaid program, designing patient-centered quality metrics was essential for improving care and patient satisfaction. As the healthcare industry continues to embrace value-based payment models that reimburse based on care quality and patient satisfaction, state Medicaid plans are beginning to follow suit. →
half of all U.S. hospitals report running an ED at or above maximum capacity. There’s no mystery as to why. The unique dynamics of emergency care—high volumes, complex cases, variable acuity, unpredictable admission patterns, 24/7 operational schedules—make ED patient flow one of healthcare’s most intractable problems. →
Organizations should celebrate staff who delight. In pediatric organizations across the country, there are nurses who sing to patients, doctors who dance, housekeepers who play video games. →