Leadership - NRC Health

NRC Health’s 2025 Experience Perspective webcast highlights why trust—built on reliability, competence, and respect—is essential to patient loyalty. Learn how healthcare leaders can embed trust across marketing, access, leadership, and every point of care. →

In this episode of the Becker’s Healthcare Podcast, Erica Carbajal speaks with Jennifer Baron, Chief Experience Officer at NRC Health, and Kathryn Peisert, Editor in Chief & Senior Director at TGI, about the critical role of trust in shaping the future of patient experience. →

NRC Health’s 2025 Experience Perspective Report reveals key trends and strategies to build trust, navigate generational shifts, and meet evolving consumer expectations in healthcare. →