Pursuing healthcare equity with focus on patient feedback
To improve the experience for Spanish speakers, leaders needed to drive these response rates up. To do that, they turned to NRC Health. →
Leaders at Lurie Children’s drive these response rates up
To improve the experience for Spanish speakers, leaders needed to drive these response rates up. To do that, they turned to NRC Health’s Real-time Feedback solution and internal data dashboards. →
A master-class in rapid innovation
Following telehealth’s rapid and expansive development at OrthoNebraska, the organization’s leaders had a reaction shared by many patients. →
COVID-19 and the patient-provider relationship: Insights from Mike Puchtler, VP of Patient Experience at ChristianaCare
COVID-19 is, without a doubt, the single most significant public-health event to occur in America in over a century. Among its many historic consequences, the pandemic has irreversibly altered the healthcare industry—and not just in how care is delivered. →