The radical common sense of Human Understanding
An NRC Health presentation summarizing threats to radical common sense in healthcare. →
Don’t you forget about me: Understanding the role of Gen X in healthcare
This presentation will talk demographics, what makes Gen X tick, strategies for engagement and how Gen Xers relate to their generational neighbors (and rivals) the boomers and millennials. →
The SCOOP: Involving family in care during a pandemic and beyond
This webinar describes a simple but structured process (the SCOOP) that PIH Health developed to help maximize family involvement when restrictions are in place in their perioperative area. →
The pain of paying: Exploring the consumer push for price transparency in healthcare
The call for price transparency has dogged healthcare for decades, but it has recently morphed into one of the hottest topics in the industry. →
Leveraging patient family input and front-line staff to improve patient family experiences at Children’s Minnesota clinics
Patient experience is critical to improving health care quality, outcomes, equity, and to building brand loyalty in an increasingly competitive healthcare landscape. →