News

Designing the future of healthcare: Elevating patient and staff experience

In today's episode, Lukas Voss chats with Jennifer Baron, Chief Experience Officer at NRC Health, and Dr. Reg Blaber, EVP and Chief Clinical Officer at Virtua Health. They delve into the concept of "experiences by design" and its crucial role in healthcare. → November 14, 2024

Under pressure: Addressing workplace violence in healthcare

This episode of the Becker's Healthcare Podcast explores the challenges and solutions with Shelby Chapman, Director of Patient-Family Experience at Children's Hospital Colorado and Toya Gorley, Improvement Advisor at NRC Health. They discuss a human-centered framework and successful strategies to create a safer and more respectful environment for everyone. → November 13, 2024

Cooper University Health Care selects NRC Health as new patient experience partner

Patient Experience (PX)

Cooper University Health Care has selected NRC Health to be its partner in building Human Understanding across its network through humanized healthcare solutions and data-driven insights inline with Cooper’s mission: “To serve, to heal, to educate.” → November 12, 2024

How CMOs can combat workplace violence

Addressing workplace violence is an important element of the CMO role at health systems and hospitals, this associate CMO says. → October 28, 2024

NRC releases playbook for next-generation experience management

Learn how generational insights and holistic, next-gen strategies can bridge the experience gap and empower healthcare leaders. → October 21, 2024

HUB25 | Human Understanding Beyond

October 15-17, 2025

The latest news and industry
perspective from NRC Health.

Designing the future of healthcare: Elevating patient and staff experience

Under pressure: Addressing workplace violence in healthcare

Cooper University Health Care selects NRC Health as new patient experience partner

How CMOs can combat workplace violence

NRC releases playbook for next-generation experience management

Categories

Newsletter Sign-Up

HUB25 | Human Understanding Beyond

October 15-17, 2025

The latest news and industry perspective from NRC Health.

Designing the future of healthcare: Elevating patient and staff experience

Under pressure: Addressing workplace violence in healthcare

Cooper University Health Care selects NRC Health as new patient experience partner

How CMOs can combat workplace violence

NRC releases playbook for next-generation experience management

Categories

Newsletter Sign-Up

The latest news and industry
perspective from NRC Health.