What matters to your patients in the time of COVID-19?
NRC Health has now analyzed more than one million patient comments (over 22,000 of which were specifically about COVID-19). →
Five simple ways to connect with your team and keep things human
Patient Experience Week 2020 looks quite different this year. →
Streamlining clinic operations during the COVID-19 pandemic to promote patient emotional comfort
With the recent increases in patient volumes, clinics are now rapidly assessing their current workflows with an eye to freeing up additional capacity. For the provider, this entails streamlining clinic activities while at the same time working to ensure a quality interaction with the patient. Many patients during this time are seeking not only to focus on their medical condition and physiological ailments, but are also looking for spiritual reassurance and emotional support. →
Long-term care workers given red carpet treatment as they arrive to work
Nurses and care givers at The Woodlands at Hillcrest were celebrated and thanked as they arrived to their shift Wednesday morning. →