Patient Experience (PX) resources

July 30, 2026

Patient Experience (PX)

From Advisory to Impact: Strengthening Your PFAC for Measurable Results

In this webcast hospital leaders will be guided in moving their PFACs from passive consultation to meaningful partnership and measurable organizational impact. →

July 30, 2026

Patient Experience (PX)

New NRC Health Research Reveals What Drives Patient Loyalty Beyond Access

New NRC Health research reveals that trust, confidence, and clear communication have a greater impact on patient loyalty than access alone. Explore key findings and register for the August 18 webcast. →

July 29, 2026

Why Compassion Is a Patient Experience Strategy, Not Just a Value

See why Pantea Vahidi believes compassion is healthcare’s most human treatment and a powerful driver of patient experience at HUB26. →

July 22, 2026

NRC Health HUB26 Healthcare Conference: What World-Class CX Can Teach Healthcare Leaders

Discover how leaders from Piedmont Healthcare and top consumer brands are applying world-class customer experience principles to strengthen patient trust, loyalty, and Human Understanding at HUB26. →

July 21, 2026

Patient Experience (PX)

Healthcare Access: Why It Doesn’t Stop at Your Door

Access is more than appointment availability. Learn how time saved, time well spent, and friction reduction shape patient loyalty and confidence throughout the care journey. →

HUB26 | Human Understanding Beyond

September 2-4, 2026

From Advisory to Impact: Strengthening Your PFAC for Measurable Results

New NRC Health Research Reveals What Drives Patient Loyalty Beyond Access

Why Compassion Is a Patient Experience Strategy, Not Just a Value

NRC Health HUB26 Healthcare Conference: What World-Class CX Can Teach Healthcare Leaders

Healthcare Access: Why It Doesn’t Stop at Your Door

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