Patient Experience (PX) resources

March 26, 2025

Why leader rounding is critical to improve patient experience

Learn how leader rounding enhances patient care, staff satisfaction, and more. Discover tools like Rounding to transform patient experiences. →

March 25, 2025

A Full Recovery: Restoring Trust in the Post-Pandemic Era

Understanding and addressing what matters to your consumers and patients as unique people is the key to honoring and even exceeding those expectations. →

February 27, 2025

Patient Experience (PX)

From Assessment to Action: A Roadmap to Reducing Workplace Violence in Healthcare

Watch this webinar to hear how one organization is utilizing a standardized assessment and response as part of their strategy to ensure that care encounters are mutually respectful and safe. →

February 25, 2025

UofL Health chooses NRC Health to elevate patient and employee experience initiatives

UofL Health has selected NRC Health to elevate patient and employee experience across its health system through human-centered healthcare solutions and data-driven insights. This new collaboration aligns with UofL Health’s mission to “transform the health of the communities we serve through compassionate, innovative, patient-centered care.” →

February 20, 2025

Patient Experience (PX)

Webcast Recap: Key updates on 2025 HCAHPS and patient experience strategies

Discover the latest updates from NRC Health's CAHPS Insider Live webcast, including new HCAHPS 2025 survey dimensions, care coordination, hospital environment restfulness, and symptom information. Learn best practices for data goal-setting and increasing CAHPS participation. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Why leader rounding is critical to improve patient experience

A Full Recovery: Restoring Trust in the Post-Pandemic Era

From Assessment to Action: A Roadmap to Reducing Workplace Violence in Healthcare

UofL Health chooses NRC Health to elevate patient and employee experience initiatives

Webcast Recap: Key updates on 2025 HCAHPS and patient experience strategies

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