Patient Experience - NRC Health

Nurses at Driscoll Children’s Hospital spend 24 hours a day with patients and families and have the most interactions and opportunities to influence the patient experience. →

Wellstar West Georgia Medical Center (WWGMC) leveraged an NRC Health correlation tool using quantitative data to discover confidence and trust in nurses and physicians are the two metrics most aligned with a positive patient recommendation. →

NRC Health released findings from its national Market Insights study that reveal that people trust local hospitals and health systems far more than they trust federal, state, and local government to handle the COVID-19 pandemic. →

NRC Health’s Patient No Longer podcast features healthcare leaders who inspire a positive shift in the customer experience and Human Understanding. →