Patient Experience - NRC Health

Research conducted by NRC Health also indicates that 68% of males and 72% of females will have a change in their everyday routine during the pandemic and will stop going to the doctor or urgent-care department for routine care. →

Patient Experience Week 2020 looks quite different this year. →

With the recent increases in patient volumes, clinics are now rapidly assessing their current workflows with an eye to freeing up additional capacity. For the provider, this entails streamlining clinic activities while at the same time working to ensure a quality interaction with the patient. Many patients during this time are seeking not only to focus on their medical condition and physiological ailments, but are also looking for spiritual reassurance and emotional support. →