Patient Experience (PX) resources

October 8, 2024

AI meets empathy: The future of Human Understanding in healthcare

Join us for an enlightening webcast panel discussion that delves into the transformation of power of AI-enabled solutions in enhancing healthcare experiences. →

October 1, 2024

There’s a Snake On My Head! Alleviating Fear and Anxiety

In this presentation, we explore the speaker's research study on patient and family fear and the most important things we can do to ease it. →

September 26, 2024

Navigating generational experience gaps in modern healthcare

In this episode of the Becker's Healthcare Podcast, host Lukas Voss sits down with Jennifer Baron, Chief Experience Officer at NRC Health, to explore the challenges and opportunities arising from the generational divide in healthcare. →

September 25, 2024

AI and the future of Human Understanding in healthcare

A recent NRC Health webcast discussed the intersection of artificial intelligence (AI) and empathy in healthcare. Check out the key takeaways and watch the webcast on demand today. →

September 24, 2024

The vital role of CXOs in transforming PX in healthcare

Tune into the latest episode of Patient No Longer podcast featuring NRC Health’s Chief Experience Officer Jennifer Baron. Delve into the evolving role of the CXO in today's healthcare landscape as Jennifer shares her unique perspective on what the "X" in CXO truly means. Hosted by Ryan Donohue. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

AI meets empathy: The future of Human Understanding in healthcare

There’s a Snake On My Head! Alleviating Fear and Anxiety

Navigating generational experience gaps in modern healthcare

AI and the future of Human Understanding in healthcare

The vital role of CXOs in transforming PX in healthcare

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