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December 15, 2021 |

Daring Patient No Longer podcast delights healthcare leaders with trends and answers

The podcast—which creates connections to drive organizational change, innovative strategies for patient retention, and digital technologies—takes you inside the minds of healthcare leaders and innovators who are inspiring a positive shift in the customer experience. →

December 13, 2021 |

Six easy tips for providing exceptional telemedicine experiences that build trust with patients

Dale Glenn, MD, Patient Experience Physician Lead at Hawai`i Pacific Health, explained during the 27th Annual NRC Health Symposium that “compassionomics” is a term that describes the dramatic improvement in clinical outcomes tied to the perception of compassion in caregivers—and anyone can learn how to make an impact. →

December 6, 2021 |

Powerful advice on three ways to address health equity and access to care needs

Here are three successful methods NRC Health Collective learned to enhance a patient’s or employee’s journey. →

December 1, 2021 |

How Harris Health achieved its inaugural Magnet designation amid the pandemic

Read the full case study to hear how Harris Health attained Magnet designation even in the midst of COVID-19. →

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How Harris Health achieved its inaugural Magnet designation amid the pandemic

Harris Health’s commitment to excellence helped them achieved numerous awards to propel them forward as a community leader. →