Patient Experience - NRC Health

In this episode, we are joined by Mandy Riemer, Manager of Patient Experience at Children’s Mercy, and Evan Sheaff, AVP of Customer Strategy at NRC Health, to discuss how Children's Mercy is finding out what patients want most, what key trends they are seeing in patient experience, where overburdened clinicians and staff can focus on personal connections and a lot more. →

Fifteen seconds can make all the difference in the world of healthcare. For NRC Health partners, those 15 seconds can help provide an easily viewable patient-background summary, so that patients feel seen and heard and providers have the necessary details to deliver better care experiences. →