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June 11, 2024

What does the real patient experience scale look like?

Joseph Snipp, Vice President of Patient Experience and Consumerism at Aspirus, will address the real patient-experience scale. He believes that when you fail to ask what patients want and deliver on it, you fail with your scores. Meeting expectations is reactive, and it is not a plan.  →
June 4, 2024

Global healthcare leader Dr. Geeta Nayyar announced as HUB24 keynote

You won’t want to miss an exceptional keynote to kick off our event, featuring Geeta Nayyar, M.D., M.B.A., a globally recognized chief medical officer, technologist, and bestselling author who helps leaders leverage a human approach to innovation, including rapid advances in AI, to achieve better health and business outcomes. →
May 22, 2024

Personalizing the pediatric perioperative patient experience

When 70% of your patients are younger than ten years old, and 75% of them experience preoperative anxiety, you need to get creative about personalizing patient experiences to ease fears—especially for children with special needs. So that’s just what Dayton Children’s Hospital leaders accomplished in their perioperative environments, by developing sensory-friendly environments to aid in individualizing their patient experience for children. →
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