Patient Experience (PX) resources

June 26, 2025

Patient Experience (PX)

Unlock Insights from the Latest CAHPS and HCAHPS Updates: Key Takeaways from NRC Health’s Live Webcast

Healthcare organizations nationwide rely on patient experience surveys like CAHPS Hospice, HCAHPS, and OAS CAHPS to measure and improve quality of care. Staying current with survey protocol changes, compliance updates, and best practices for reporting is essential for accurate data collection and maximizing the impact of patient feedback. →

June 24, 2025

Restoring Human Connection in the Digital Age: A Conversation with Dr. Kevin Pho

Dr. Kevin Pho, founder of KevinMD and a leading voice in digital medicine, joins Patient No Longer to explore how technology, burnout, and evolving patient expectations are reshaping the physician-patient relationship. This episode takes a hard look at physician burnout, the role of empathy, and the importance of reclaiming eye contact and trust in a digital world. →

June 19, 2025

Patient Experience (PX)

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June 16, 2025

Patient Experience (PX)

Culture of Ownership Drives Remarkable Gains in Patient Experience

United Regional's relationship with NRC Health is a true strategic partnership that has redefined how the organization approaches patient experience. →

May 13, 2025

Patient Experience (PX)

Best Practices for Improving the Emergency Department Experience

Hear how an Emergency Department leader enhanced the ED experience with tactics ranging from rounding in the ED to succession planning for ED leaders. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Unlock Insights from the Latest CAHPS and HCAHPS Updates: Key Takeaways from NRC Health’s Live Webcast

Restoring Human Connection in the Digital Age: A Conversation with Dr. Kevin Pho

News article title 2

Culture of Ownership Drives Remarkable Gains in Patient Experience

Best Practices for Improving the Emergency Department Experience

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