Bridging gaps, boosting care: The UCI Health communication breakthrough
NRC Health and patient experience leaders from UCI Health delve into an ambitious nurse-provider rounding pilot program aimed at enhancing communication. →
June 5, 2024
Nurse-provider rounding pilot boosts communication and NPS at UCI Health
Part of becoming the friendliest, most accessible academic health system in the nation, UCI Health leaders recognize that effective communication between care teams is important for patient-centered care and overall hospital performance. →
Empowering care excellence: Integrating nursing insights with patient safety outcomes and experience strategies
Get insights into the work of nurses, how their work interfaces with other roles in the healthcare facility, and the resulting impact of that interface on patient safety outcomes and experience. →
Nurse leader rounding elevates the employee experience too
Today, nurse leaders and executives must develop new strategies that center on patients, improve their experiences, and enable better care delivery. One of these successful strategies is nurse leader rounding. While not new, proper patient rounding is crucial to improving the patient experience and closing the gap between experience and quality. →
Personalizing the pediatric perioperative patient experience
When 70% of your patients are younger than ten years old, and 75% of them experience preoperative anxiety, you need to get creative about personalizing patient experiences to ease fears—especially for children with special needs. So that’s just what Dayton Children’s Hospital leaders accomplished in their perioperative environments, by developing sensory-friendly environments to aid in individualizing their patient experience for children. →