The NRC Health 2022 Healthcare Consumer Trends Report was compiled from over 2 million patient comments gained from feedback surveys and insights from more than 310,000 American households in 300 markets in our Market Insights database. →
The latest news and industry
perspective from NRC Health.
Recent NRC Health Market Insights data shows that 12 major differentiators drive top-of-mind awareness to set hospitals apart from their competition. →
Among physicians coached during the COVID-19 pandemic, 96% found the process positive and valuable, providing score improvement and sustainment of 81.1% with an average progress level of seven points. →
You only have seven seconds to make a positive first impression—so how does your health organization stick in the minds of consumers? →
With Real-time’s robust data-collection capabilities, Einstein Healthcare Network was able to develop a four-pronged approach to improving the patient experience, demonstrating the organization’s excellence, and serving their patients with compassion. →