Patient Experience (PX) resources

September 18, 2025

Patient Experience (PX)

Why Patient Trust Is Healthcare’s Most Valuable Asset

In healthcare, trust is everything. Unlike other industries where a disappointing product or service may simply earn a brand a negative review or lose them a customer, healthcare carries far greater stakes. →

September 17, 2025

Elevating Patient Experience: Discover the Power of Experience Operations at HUB25

Healthcare organizations are rethinking how experience is delivered—not just at the bedside, but across every operational touchpoint. At Human Understanding Beyond | HUB25, the Experience Operations sessions spotlight the strategies behind this shift. →

September 16, 2025

Strategy with Purpose: How Emory Healthcare Aligns Governance, Innovation, and Patient-Centered Care

In the latest episode of NRC Health’s Patient No Longer podcast, Lynda Barrett, Vice President of Strategic Planning and Chief of Governance at Emory Healthcare, shares how strategic planning and governance can work together to drive meaningful change. →

September 11, 2025

NRC Health Welcomes South Shore Health to Advance Patient and Employee Experience

NRC Health is proud to welcome South Shore Health as its newest partner. Together, they will advance patient and employee experience through human-centered insights, innovative solutions, and a shared commitment to compassionate, high-quality care. →

September 10, 2025

Elevating Clinical Excellence: Don’t Miss These Transformative Sessions at HUB25

Whether you're focused on improving patient satisfaction, enhancing staff well-being, or embedding compassion into clinical practice, these sessions will deliver actionable insights and strategies to elevate your organization’s performance. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Why Patient Trust Is Healthcare’s Most Valuable Asset

Elevating Patient Experience: Discover the Power of Experience Operations at HUB25

Strategy with Purpose: How Emory Healthcare Aligns Governance, Innovation, and Patient-Centered Care

NRC Health Welcomes South Shore Health to Advance Patient and Employee Experience

Elevating Clinical Excellence: Don’t Miss These Transformative Sessions at HUB25

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