Elevating Patient Care: The Power of Leader Rounding
Jon Tanner and Katie Haifley, CPXP delve into the critical role of leader rounding in enhancing patient experiences and outcomes. →
AI meets empathy: NRC Health launches first AI-enabled solutions to elevate healthcare experience
NRC Health debuted healthcare’s most comprehensive experience management platform and announced strategic acquisitions and partnerships to enable greater human connection across the healthcare journey. →
NRC Health announces Nobl acquisition & Medallia partnership to advance healthcare experience innovation
NRC Health announces the acquisition of leading healthcare rounding technology company Nobl and a new strategic partnership with customer and employee experience management leader Medallia. →
UCI Health communication strategy elevates patient experience
Patient income in med-surg units hinges on efficient communication between physicians and nurses. Any lapses can significantly sway patient outcomes. Recognizing the importance of clear communication across the care team, UCI Health set out to enhance these communication channels. →
The power of human connection in healthcare: A pediatric physician’s reflection
By Jon Roberts, MD, Pulmonology, Cystic Fibrosis Center, Driscoll Children’s Hospital shares his reflections on importance of listening to patients and families to improve the patient experience. →